Any ETA for iPad Retina Display Support?

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Any ETA for iPad Retina Display Support?

Postby TheHiker » Fri Apr 27, 2012 2:48 pm

2Do is one of the last apps I use that doesn't support retina display. Hope it comes out soon.
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Re: Any ETA for iPad Retina Display Support?

Postby TheHiker » Wed Oct 10, 2012 1:02 pm

Very disappointed to see, on Facebook this morning, that the developers are spending their time creating a new icon for OSx.

Is creating pretty icons more important than updating 2Do for iOS to support retina display and the iPhone 5.

They run the very real risk that their loyal iOS supporters are going to abandon them. I have already quit recommending this app to my friends.
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Re: Any ETA for iPad Retina Display Support?

Postby TheHiker » Wed Oct 10, 2012 2:02 pm

I am not leaving....yet. But I am expressing my frustration,,,,,, as are others here and on FB.

The part that really concerns me is that when OSx goes live, there will be an inevitable flood of bugs that only live users can find. That probably means we are still months away for seeing any significant attention on 2Do for iOS.

I appreciate the developer is a small company. I also appreciate that the app model is a challenge given there is no mechanism to charge for an update or ongoing support. Having said that, the developer needs to recognize that the iOS app purchasers got them this far and gave them the opportunity to develop an OSx application. We are their best advertisers and we are feeling abandoned.

Perhaps they should give some thought to putting OSx on hold for 3 - 4 weeks and focus on iOS.

This type of situation is where great companies distinguish themselves from the pack.
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Re: Any ETA for iPad Retina Display Support?

Postby gwsupport » Wed Oct 10, 2012 3:36 pm

TheHiker: No we're not spending time designing a new OS X icon. Our developers are quite disconnected from our designers. They only meet when they have to (as is the case in most software companies). The OS X icon was done a couple of months ago which was simply 'leaked' earlier today. We're also not ignoring the iOS version. Here's a bit of insight into what's happening and why you're seeing delays:

2Do has grown massively in terms of developed code over the past few years. With every incremental update, we've undoubtedly added a number of new features as well as support for a number of sync options. I'm personally not aware of any other company developing productivity apps that offers the versatility we do in 2Do along with the number of updates we've issued in a single month (let alone a single year). You'd agree we've been prompt with updates and implementing feature requests. However there comes a time when you need to step back and sort it all out before you're able to do anything more to an app. We want 2Do on iOS to be even more fluid, and even more stable and support the many new features we added to the Mac app. Creating a mac app is in fact great for our iOS users because we get to port all the new goodies over to iOS in time.

iPhone 5's arrival was ill timed - as all Apple's hardware releases are. They don't pre-warn developers on what's coming and many times there's a lot more work required to make a simple change than what one might think. Setting aside 3-5 weeks is not the issue here, the issue is being able to make the app better with each update. We can either spend 3 weeks patching the iphone version and support iPhone 5 or spend a month making it much better overall. We are a small team, and we're trying to take things as they come. You can tell we're here to stay. You speak about the Mac app as though it'll bring us fame and fortune - it won't. It's simply about making the package complete; covering base on all platforms. This year was about moving to Android and the Mac as well as re-writing the code from ground up so we're able to make 2Do more accessible, stable, fluid and better in coming months. All this takes time.

We can only ask everyone to be patient with us as we have been with people who seem to have lost faith in us. We're trying, and we're trying very, very hard. And this is the best we can do for now, believe it or not.
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Re: Any ETA for iPad Retina Display Support?

Postby gwsupport » Wed Oct 10, 2012 3:40 pm

And I should also add - we've had a re-shuffle within the company and unfortunately some of our designers have been out of reach for months. That's also caused severe delays and we apologize for that. Things will get better soon.
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